COURSES FAQ
COURSE ACCESS + FAQ
I JUST PURCHASED A COURSE — HOW DO I LOG IN?
After purchasing, you’ll receive an email from Kajabi with your login details and a link to create your password.
Step-by-step:
- Check your email for a message from Kajabi (search “Tiffany Roe” or “Kajabi”)
- Click Create Password
- Set your password
- Log in anytime using the course library link below
Log in here:
https://tiffany-roe.mykajabi.com/login
Tip: If you don’t see the email, check spam, promotions, or search “Kajabi.”
I CREATED A PASSWORD BUT CAN’T FIND MY COURSE
Go directly to your course library here:
https://tiffany-roe.mykajabi.com/login
Use the email you purchased with and your password.
Bookmark this page for easy access anytime.
I PURCHASED BUT DIDN’T GET A LOGIN EMAIL
Check:
• Spam folder
• Promotions tab
• Search “Kajabi” or “Tiffany Roe”
Still nothing?
Email us at hello@tiffanyroe.com and include the email used at checkout.
I CAN’T DOWNLOAD THE AUDIO, WORKBOOK, OR FILES
Try these quick fixes:
• Refresh your browser
• Restart your computer
• Try downloading in a new browser window
• Use Chrome or Safari
• Download on desktop first, then transfer to phone
• Check your downloads folder
• Make sure pop-up blockers are off
All courses and workbooks are digital and can be downloaded and printed.
Still stuck? Email hello@tiffanyroe.com
WHAT COURSE SHOULD I START WITH?
All courses can be taken in any order and complement each other.
WHY THESE COURSES ARE FOR YOU
Tiffany Roe courses deliver therapeutic education and tools in a budget-friendly, time-efficient way.
Each course includes:
• Video and/or audio lessons
• Practical mental health tools
• Skills and strategies you can apply immediately
You’ll receive relatable, down-to-earth professional guidance from Tiffany Roe, licensed therapist and award-winning psychology teacher.
Grab one course or bundle them for a full mental health toolkit.
HOW LONG DOES EACH COURSE TAKE?
Courses range from 20 minutes to 2 hours of educational content with supplemental materials.
They are self-paced and yours for lifetime access once purchased.
ARE THESE COURSES A SUBSTITUTE FOR THERAPY?
No.
These courses are educational tools and are not a replacement for therapy, medical care, or a therapeutic relationship.
Think:
Psychology class + self-help tools
Many people take courses alongside therapy or before beginning therapy.
If you need higher-level care, please work with a licensed mental health professional.
IS THERE A SUGGESTED ORDER?
No required order.
Start wherever feels most relevant.
You can pause, return, and revisit anytime.
CAN I PURCHASE A COURSE AS A GIFT?
Yes!
At checkout, simply enter the recipient’s name and email.
They’ll receive an email with login instructions and access.
RETURN POLICY
All courses are digital and final sale.
HOW LONG DO I HAVE ACCESS?
Lifetime access.
STILL HAVE QUESTIONS?
Email hello@tiffanyroe.com
We’re happy to help 🤍
DISCLAIMER
Courses are for educational purposes only and are not therapy or a replacement for therapy. Purchasing does not create a therapeutic relationship. If you need mental health support, please work with a licensed provider.
QUESTIONS
I JUST PURCHASED MY COURSE, BUT I'M NOT SURE HOW TO LOGIN?
Login to access your course HERE. Make sure you check your email to register & login to the course after purchasing it.
I JUST PURCHASED MY COURSE, BUT I'M UNABLE TO DOWNLOAD THE AUDIO OR WORKBOOK?
Here are some troubleshooting steps you can take in order to download PDF files or audio:
- Refresh your browser
- Restart your computer
- Try to download in a new browser window
- Download on your desktop first and then transfer to your mobile device for on-the-go listening!
- All courses are digital and workbooks are digital. They can be downloaded and printed.
WHAT COURSE SHOULD I START WITH?
Not sure where to start? Take my courses quiz for a perfect match here
WHY THESE COURSES ARE FOR YOU!
Tiffany Roe courses deliver therapeutic lessons and skills in a budget-friendly and time-effective manner.
Courses are 1-hour video and audio lectures on specific mental health topics. You will receive therapeutic tools, strategies, skills, and techniques in each lecture.
Grab one or bundle them all for relatable, down-to-earth professional guidance from Tiffany Roe, an award winning psychology teacher & licensed Clinical Mental Health Counselor.
HOW LONG DOES EACH COURSE TAKE?
Courses include anywhere from 20-minutes to 2-hour educational lectures (video and/or audio) with supplemental materials for you to review at your own pace. You always have access to courses once bought.
These courses are not resubmitted for grades or continuing education units. They are self-paced educational lectures and resources to support your mental health and growth.
WHAT ARE THE PROS/CONS OF TAKING AN ONLINE COURSE VS. IN-PERSON THERAPY?
Many clients come into therapy after taking the classes wanting to go deeper into their own beliefs, thoughts, feelings, and behaviors. Other clients come into therapy and enjoy course material as homework between sessions.
These courses are not an appropriate substitute for therapeutic treatment, a therapeutic relationship, or formal medical or mental health care.
Courses are a general educational tool geared toward general populations seeking information on specific topics (mindfulness, body image, etc.)
Online courses are for educational purposes only. Think, psychology class combined with self-help suggestions. Therapy is a professional relationship with in-depth individualized goals, interventions, feedback, and support.
IS THERE A SUGGESTED ORDER IN WHICH TO GO THROUGH THE CONTENTS OF THE COURSE BUNDLE?
You can do them in any order! You can always pause, return, and focus on different courses at different times. All courses complement each other. Not sure where to start? Take my courses quiz for a perfect match here
HOW CAN I PURCHASE AN COURSE AS A GIFT?
Great question! All you need to do is enter in the recipient's email address and name at point of purchase. They will then receive a confirmation email with the necessary login steps to access their course!
WHAT IS YOUR RETURN POLICY?
All courses are final sale.
HOW LONG WILL I HAVE ACCESS?
Lifetime access!
DISCLAIMER
My courses are not therapy. My courses are not a replacement for therapy. My courses are for educational purposes only. I am a therapist, but this is not a therapeutic relationship. I recommend working with a mental health professional for a higher level of care if needed.
STILL HAVE QUESTIONS?
Email info@tiffanyroe.com
